Terms & Conditions of Service
90-Day Warranty
Assured warranty on all replaced spares & repairs.
Transparent Quotes
Upfront pricing before work with zero hidden fees.
Genuine OEM Parts
100% genuine parts for long appliance lifespan.
Verified Engineers
Background-verified doorstep experts in 60-90 min.
Scope of Doorstep Repair & Maintenance Services
San Engineering Solution provides certified on-site diagnostic, repair, maintenance, installation, and spare part replacement services across Delhi NCR and Kochi (Kerala) for the following appliance categories:
Air Conditioners
Split & Window AC gas charging (R32/R410A), coil wash, PCB fix, and relocation.
Washing Machines
Front/top load drum, motor, sensor, inlet valve, and digital motherboard overhaul.
Refrigerators
Single/double door cooling fix, thermostat, and sealed gas refilling (R134a/R600a).
Microwave Ovens
Magnetron repair, membrane touchpad switch, high-voltage diode, and timer fix.
Installation Setup
Laser-level bracket fitment, leak-free copper piping, and safe uninstallation.
AMC Maintenance
Year-round scheduled preventive cleanings and priority breakdown visits.
Independent Service Provider Disclaimer: San Engineering Solution is an independent, multi-brand appliance repair service provider. All brand names, trade names, and logos displayed on this website belong to their respective corporate owners and are used purely for customer identification and service compatibility.
Booking, Doorstep Inspection & Upfront Quotations
We ensure a smooth, transparent customer journey from first contact to job completion:
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Appointment Confirmation: Bookings submitted online, via call (+91 79065 08193), or WhatsApp are promptly confirmed with an allotted 60-90 minute visit slot.
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Inspection Fee Adjustment: A nominal inspection fee covers technician travel and digital diagnostics. If you proceed with the recommended repair, this inspection fee is adjusted in the final bill.
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Upfront Itemized Quotes: Technicians inspect the unit and provide an itemized quote before starting any repair work. Zero unauthorized work is performed.
100% Genuine OEM Spare Parts Policy
We exclusively source and install brand-compatible, genuine OEM (Original Equipment Manufacturer) components:
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All replaced defective parts are handed over to the customer upon job completion (except where core-exchange rebates apply).
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Every replacement part carries our guaranteed 90-day doorstep warranty against manufacturing and functional defects.
San Engineering 90-Day Doorstep Warranty Policy
Every completed repair job and newly installed spare part is protected by our 90-Day Assurance Warranty effective from the invoice date:
- Failure or defect in the specific spare part replaced.
- Workmanship defects directly related to the completed repair.
- Free priority re-inspection and re-service with zero labor cost.
- Gas refilling joint leak seal warranty on repaired pipe joints.
- Physical accidental damage, drops, or external impact post-repair.
- Severe power surges, lightning, or irregular household wiring faults.
- Tampering or disassembly attempted by third-party local mechanics.
- Pre-existing unrelated faults in other sections of the appliance.
Transparent Pricing, Payment Modes & Invoices
Payment is collected only after the repair is completed, tested, and demonstrated to the customer:
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Convenient Payment Modes: UPI (Google Pay, PhonePe, Paytm), Net Banking, Debit/Credit Cards, and Cash.
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Instant Digital Invoicing: Official GST/tax-compliant digital receipts with warranty details are sent instantly to your registered mobile number and email.
Free Rescheduling & Cancellation Policy
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Free Rescheduling: Change your visit date or time slot anytime with zero penalty fees.
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No-Fee Cancellation: Cancel your appointment anytime before the technician arrives at your site without any cancellation charges.
Annual Maintenance Contracts (AMC) Terms
For customers enrolled in our Comprehensive or Non-Comprehensive AMC plans:
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AMC coverage is valid for exactly 12 months from the contract activation date.
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Includes scheduled seasonal preventive deep cleanings and priority doorstep breakdown resolution within 2-4 hours.
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Non-Comprehensive plans cover unlimited free labor calls; spare parts are billed at special discounted AMC rates.
Need Fast Doorstep Appliance Repair?
Book online for 60-90 min doorstep service with 90-day warranty across Delhi NCR & Kochi!